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Expert help and support, so you’re never without your Dyson.

A Dyson Supersonic Travel hair dryer held in a hand.

Dyson Support – Need help?

Watch: Tips, care and quick start guides

Signature Dyson support services

Get expert support to keep your machine performing at its best. So you are never without your Dyson.

  • Register your machine

    Access handy tips, warranty and support when you register.

    Register machine →

  • A Dyson Expert.
    Dyson Expert Support

    Got a question? Get help from our expert team, or consult our AI-powered support.

    Contact services →

  • A Dyson expert gives a 1-on-1 set up service via video chat.
    Dyson Concierge

    Real‑time support: video guides, unboxing assistance, maintenance and troubleshooting.

    Book now →

  • The interior of a Dyson store.
    Dyson Service Bar

    If something’s not right with your product, our in-store experts are ready with on-site repairs.

    Find a store →

Seamless support for you and your essentials

Your Dyson account

Get more from your machine. Register to unlock your guarantee, manage subscriptions and access support designed around you.

The MyDyson app showing a cordless vacuum cleaner.

Care, from the people who made it

Frequently asked questions

We will deliver your order for free.

Prepare your packaging 1-2 working days.

Bangkok and its vicinity can be delivered within 2-3 days.
For other provinces, delivered within 3-7 working days (Excluding Saturday-Sunday and traditional holidays).

Cleaning your filter helps your machine perform at its best. It maintains airflow, supports efficiency, and keeps it running as intended. Watch on YouTube: How to clean Dyson V11™ and V15™ filters

Flashing lights are your machine’s way of communicating status or alerts. To learn more, contact us.

This can be caused by the connection, power supply, or battery. To learn more, contact us.

Different attachments are engineered for different hair types and styles. View our range of Hair care accessories to learn more.

Can’t find what you’re looking for?

Ask our Dyson digital assistant or get in touch with our support team.
Or, if you’re a professional customer, please see our business support page.