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Support for your Pet grooming kit

Here you can find helpful tips and advice, our how-to video and more.

A quick-release connector, an XL extension hose and the Pet groom tool.

First-time tips

Learn how to help make using your Pet grooming kit a positive experience for everyone.

Getting to know your Pet grooming kit

  • Close up of a Pet groom tool brushing a dog

    Sound engineering

    Acoustically engineered to keep things peaceful for your pet.

  • Close up of a Pet groom tool loaded with hair

    For medium and long-haired adult pets

    You can use the Pet grooming kit on pets you already groom using a standard slicker brush. If you're unsure, check with a vet or pet groomer.

  • Close-up of the Pet groom tool's flexible bristles


    Release your thumb to retract the bristles. The vacuum sucks the collected hair straight into the bin.

  • Close-up of the Pet groom tool's flexible bristles

    Angled bristles

    364 slicker bristles, angled at 34°, flex to an upright position to grab loose hairs from deep within the coat.

Frequently asked questions

No, as this could damage the machine. Please make sure your pet's coat is completely dry before using the tool.

With well-behaved pets, you can use the tool by yourself, holding the vacuum in one hand and grooming tool in the other. If your pet needs to be kept still, you may prefer to have another person present to give you an extra pair of hands, for either supporting your pet or holding the vacuum.

You should use your machine in its medium suction mode when using the tool. If it only has two options, use the lowest of the two suction modes.

No, you don't need to have your vacuum on during use, which may particularly suit more anxious pets. However, we do recommend having the machine on where possible for pet hair to be collected straight into the bin.

Release the hair frequently during use, using the self-cleaning function, to keep the brush clear.

Empty your bin before it's full up to the MAX line, to maintain performance.

You can wipe clean your Pet groom tool, XL extension hose and Quick-release adaptor using a damp cloth.

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